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Frequently Asked Questions
What's the typical response time?
We respond to most inquiries within 24 hours on business days. Enterprise customers receive priority support with 4-hour response times.
Do you offer phone support?
Phone support is available for Enterprise customers. All other customers receive support via email and our community channels.
Where can I report bugs?
Bug reports can be submitted through our Help Center or GitHub repository. Include your Jyv Desktop version and steps to reproduce.
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